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1. Acceptance of Terms

By accessing and using PEA Africa (Professional Excellence Academy), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use this service.

2. Description of Service

PEA Africa provides online learning services including but not limited to:

• Access to video courses and educational content
• Interactive coding labs and challenges
• Community forums and discussions
• AI-powered learning assistance
• Certification upon course completion

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately upon becoming aware of any unauthorized use of your account.

4. Intellectual Property

All content provided through PEA Africa, including but not limited to videos, text, graphics, logos, and course materials, is the property of PEA Africa or its content creators and is protected by copyright laws.

5. Limitation of Liability

PEA Africa shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.

6. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes via email or through the platform. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.

8. Contact Information

For questions about these Terms, please contact us at legal@peaafrica.com

Subscription Terms

By subscribing to PEA Africa's premium services, you agree to the following:

1. Subscription Plans

We offer monthly and yearly subscription plans. Prices are displayed in your local currency and include applicable VAT/tax.

2. Payment

Payments are processed securely through Paystack. You authorize us to charge your payment method for the subscription fees. All payments are in the selected currency (USD or NGN).

3. Billing Cycle

Subscriptions automatically renew at the end of each billing period unless cancelled. Monthly plans renew every 30 days; yearly plans renew every 365 days.

4. Cancellation

You may cancel your subscription at any time. You will retain access until the end of your current billing period. No refunds will be provided for partial periods, except as required by applicable law.

5. Refund Policy

We offer a 30-day money-back guarantee for new subscribers. If you're not satisfied, contact us within 30 days of your initial subscription for a full refund.

6. Course Access

Active subscribers have unlimited access to all available courses. Course availability may change, and we reserve the right to modify course offerings.

Community Guidelines

To maintain a positive learning environment, all users must follow these guidelines:

1. Respect Others

Treat all community members with respect. Harassment, hate speech, discrimination, and bullying will not be tolerated.

2. Honest Communication

Be honest in your discussions and submissions. Do not cheat on quizzes, assignments, or copy others' work without attribution.

3. Appropriate Content

Do not post offensive, inappropriate, or illegal content. This includes but is not limited to: spam, malware, copyrighted material without permission, and personal information of others.

4. Constructive Feedback

When providing feedback to other learners, be constructive and encouraging. Focus on the content, not the person.

5. Privacy

Respect the privacy of other users. Do not share personal information without consent.

6. Violations

Violations may result in content removal, account suspension, or permanent termination. We reserve the right to make these decisions at our discretion.

1. Introduction

PEA Africa ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, password)
• Profile information (avatar, bio, skills)
• Payment information (processed securely via Paystack)
• Course progress and completion data
• Forum posts and community contributions
• Communications with us or other users

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Detect, prevent, and address fraud and abuse

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in our operations
• Payment processors (Paystack) for payment handling
• Legal authorities when required by law

5. Data Security

We implement appropriate security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

6. Contact Us

For privacy-related questions, contact our Data Protection Officer at privacy@peaafrica.com

Data We Collect

1. Personal Data

This includes information that can identify you, such as your name, email address, and payment information.

2. Usage Data

We automatically collect information about your interactions with our platform, including pages visited, time spent, features used, and click patterns.

3. Device Information

We may collect device-specific information such as browser type, operating system, and device identifiers.

4. Cookies

We use cookies and similar tracking technologies to maintain session state, remember preferences, and analyze traffic. You can control cookies through your browser settings.

5. Third-Party Services

We use third-party services including Paystack for payments, analytics tools, and content delivery networks. These services may collect their own data according to their privacy policies.

Your Privacy Rights

1. Access

You have the right to request a copy of the personal information we hold about you.

2. Correction

You can update or correct your personal information through your account settings.

3. Deletion

You may request deletion of your account and personal data. Some information may be retained for legal or administrative purposes.

4. Objection

You may object to certain processing of your data, such as direct marketing.

5. Data Portability

You can request your data in a portable format. We will provide your course progress and account data in JSON format.

6. Nigeria Data Protection Regulation (NDPR)

As a Nigerian company, we comply with NDPR requirements. You have the right to:

• Request information about how your data is processed
• Withdraw consent for data processing
• File complaints with the National Information Technology Development Agency (NITDA)

7. Contact

To exercise any of these rights, contact us at privacy@peaafrica.com. We will respond within 30 days.